Try taking your bindings back to the shop that you purchased them from first. The shop should have parts to service your bindings or if they don’t they can contact us and we can send out the needed parts to the shop. If this is not possible contact us via our replacement parts request form. Include digital pictures of the broken or missing parts. Specify brand/model/size/year of your bindings and designate left/right, toe/ankle, etc… Provide your receipt for the bindings to us by fax or email. If your bindings are still covered under warranty we will send you the replacement parts free of charge. Include a shipping address and phone number. The address cannot be a PO Box as Federal Express does not ship to PO Boxes.